The Harvard Ombuds Office in Longwood is located at 164 Longwood Avenue on the first floor. For faculty, staff, students, trainees and appointees to Harvard Medical School, the Harvard T.H. Chan School of Public Health, the Harvard School of Dental Medicine and their affiliated institutions, please email robin_cheung@hms.harvard.edu or call 617-432-4041.

Harvard University welcomes individuals with disabilities to participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact robin_cheung@hms.harvard.edu  in advance of your participation or visit. Requests for Sign Language interpreters and/or CART providers should be made at least two weeks in advance, if possible. Please note that the university will make every effort to secure services, but that services are subject to availability.

Melissa Brodrick

Melissa Brodrick

Ombuds and Director

Melissa Brodrick serves as Ombuds and Director for Harvard Ombuds Office. In this role, she serves as an impartial and informal dispute resolution practitioner who provides confidential and informal assistance to Harvard faculty, staff, students and trainees and to appointees at the affiliated institutions.

Justin Neiman

Justin Neiman


Justin is a skilled dispute resolution professional who has experience working in academic, corporate, and nonprofit sectors.

Howard Gadlin

Consulting Ombuds

Howard Gadlin retired after serving for twenty years as Ombudsman and Director of the Center for Cooperative Resolution at the National Institutes of Health.

Robin Cheung

Program Administrator

With more than fifteen years of working in higher education administration, Robin remains committed to offering the highest levels of service and support for students, faculty and staff. Prior to working in higher education, Robin worked in both the non-profit and private sectors and in municipal government.

Harvard Ombuds Office, Longwood
164 Longwood Ave., First Floor
Boston, MA 02115

Confidential Telephone: 617-432-4041